Pricing

Accelerate your digital experience transformation

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Subscription

Standard Edition

Named user

$100

or

Concurrent user

$150

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License Benefits

1 x application
Unlimited Case Types

Platform Features

Standard features

Cloud

1 x production enviornment
Premier support package

Knowledge Base

Named user

$20

or

Concurrent user

$30

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License Benefits

Unlimited internal knowledge bases
1 x external knowledge bases

Platform Features

Standard features

Cloud

Premier support package

Enterprise Edition

Quote

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License Benefits

More Applications
More Knowledge Bases

Platform Features

Standard features

Deployment Options

Cloud
Private Cloud
On-premise
Hybrid

Prices listed are per user, billed annually. Prices are in USD.

Add-Ons

Extend the power of AppBase with add-ons. Add new features or expand existing capabilities to create a custom AppBase experience that truly works for you.

AppBase BI

Use advanced reporting and dashboarding with powerful predicitve, AI-driven analytics to gain better business insights.

Digital Engagement

Reach customers across every digital channel.

AI Chat & Voice Bots

Train AI to help customers on their open issues, let them create new cases or update existing ones using Voice, Chat and SMS Bots.

Advanced Cloud Options

Many available options such as higher-levels of disaster recovery, hot-standby, extensive storage options, and industry-specific security options.

Full Text Search (FTS)

Search for all mentions of a specific phrase or customer involvement across all cases, people, records, documents, and emails

Barcode Server

Scan multi-page documents right into a case or leverage high-volume scanning by separating packets with barcodes.

OCR and ICR

Convert hand-filled forms or images into searchable documents that can recognize forms, read hand-writing and auto-index.

Support Plans

Every Eccentex customer has our Premier Support plan. Our Premier Plus and Enterprise Plus plans offer additional guidance and support to help you succeed faster.

Premier (included)

24 x 7 x 365 support for Priority 1
12 x 7 local hours support for others
Email, chat or online support management

Premier Plus

24 x 7 x 365 support for priority 1 & 2
12 x 7 local hours support for others
Email, chat or online support management

Enterprise Plus

24 x 7 x 365 support for all priorities
Lead engineer assigned for proactive guidance & release planning

See how AppBase helps you keep your promise to your customers

Get Started

Pricing

Subscription

Standard Edition

Named user

$100

or

Concurrent user

$150

Knowledge Base

Named user

$20

or

Concurrent user

$30

Enterprise Edition

Quote

Add-Ons

AppBase BI

Digital Engagement

AI Chat & Voice Bots

Advanced Cloud Options

Full Text Search (FTS)

Barcode Server

OCR and ICR

Support Plans

Premier (included)

Premier Plus

Enterprise Plus

See how AppBase helps you keep your promise to your customers

AppBase for Customer Service

AppBase for Low-Code Apps

Key Capabilities

Browse by Use Case

Browse by Industry

Customer Stories

Customer Service

Customer Stories

Case Management

Cloud & Delivery

Company & Resources

Genesys