Insurance
Deliver next-generation digital insurance solutions.
As new competition from insurtech and big tech affects the insurance landscape, we help keep you focused on your customers, not technology.
Build exactly what you need. Fast.
Resolve customer issues end-to-end
Improve service operations by providing full visibility to the front, middle, and back offices. Give your employees the ability to solve customer problems before they happen.
Digitize underwriting processes
You’re only as good as the tools you use. Connect all data systems and apply business process rules to digitize operations and allow your underwriters to deliver better results for customers.
Stay compliant across all regulations
Adjusting to new laws is crucial to your success. Securely view workflows and change business rules across your organization in minutes because the more you can see, the more you can do.
Modernize on a single platform
Build flexible enterprise-grade apps that streamline digital operations, leverage your data to create engaging customer experiences, automate repetitive tasks, and more.
What can you make with AppBase
Underwriting Case Management
A single view of required underwriting information from all sources and complete tracking of the decisioning process, resulting in more accurate evaluation and pricing of risk.
Complaints Resolution
Privacy Tracking & Compliance
Earn consumer trust around how you collect, access, distribute, protect and delete their data, striking the right balance between personalized service and intrusion.
Omnichannel Customer Service
Highlight agents’ open cases and next-best-actions based on interaction context. Provide consistent, context-aware service even as customers switch channels.
Customer360
Capture all customer data, journeys, processes, and events and use them to drive positive outcomes with exceptional customer experience.
Fraud Investigation
Identify risk trends by viewing and accessing all necessary fraud data required to perform thorough investigations.
“The majority of the insurance industry is either early-stage digital or digital fast-followers that take a more moderate approach to digital transformation”
Gartner, Inc. “5 Strategic Approaches to Digital Optimization and Transformation in Insurance”, November 30, 2018
