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savings after the first year of production
reduction in the contact center workforce within the first year
drop in complaint tickets within the first year
reduction in contact center costsÂ
Extend service beyond the contact center and scale by connecting people, functions and systems
Deliver enterprise-grade apps quickly and accelerate innovation, increase agility and improve productivity
A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.
See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.
See how Genesys and Eccentex provide personalized solutions to complex issues, even if the journey goes beyond the contact center.
