Eccentex Policies

Privacy Policy ➔

This section outlines Eccentex’s commitment to respecting your privacy rights and protecting personal information about you at all times. This section also includes the detailed Eccentex Privacy Policy.

Terms of Use ➔

This section details the general terms applicable to use of the eccentex.com website and the Eccentex content that is freely accessible on this website.

Contact Us

Questions, comments and requests regarding these policies should be addressed to our Legal Office through the following means:

Eccentex
Legal Department
6101 West Centinela Ave.
Suite #110
Culver City, CA 90230
USA

Email Address: legal@eccentex.com

Capabilities

Case Management & BPM

Orchestrate truly consistent and accurate resolutions with cases that adapt to diverse and unpredictable situations.

Customer360

Capture all data, journeys, processes, and events about your customer and use them to drive positive outcomes with exceptional customer experience.

Data Management

Create true-to-life data models with tables, parent-child relationships, many-to-many linking and drill down views.

Capabilities

Help Desk & Email Ticketing

Run your contact center with software that makes great customer experience easy.

Knowledge Management

Increase self-service and agent productivity with a single source of truth

Omnichannel with Genesys

Provide personalized solutions to complex issues, even if the journey goes beyond the contact center

Products

AppBase for Customer Service

Engage, automate, and resolve customer issues better

AppBase for Low-Code Apps

Quickly build enterprise-grade apps just how you need them

Industries

Energy & Utilities

Financial Services

Public Sector

Insurance

Telecom & Media

Retail

Cloud & Delivery

Professional Services

AppBase Cloud

Training

Government Purchasing Programs

Eccentex Marketplace

Case Study

A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.

Support

Documentation

Support Portal

Company

About Eccentex

Careers

Contact Us

Featured Partner

See how Genesys and Eccentex provide personalized solutions to complex issues, even if the journey goes beyond the contact center