By Use Case
Case Management & BPM
Orchestrate truly consistent and accurate resolutions with cases that adapt to diverse and unpredictable situations.
Customer360
Capture all data, journeys, processes, and events about your customer and use them to drive positive outcomes with exceptional customer experience.
Data Management
Create true-to-life data models with tables, parent-child relationships, many-to-many linking and drill down views.
Capabilities
Help Desk & Email Ticketing
Run your contact center with software that makes great customer experience easy.
Knowledge Management
Increase self-service and agent productivity with a single source of truth
Omnichannel with Genesys
Provide personalized solutions to complex issues, even if the journey goes beyond the contact center
Overview
AppBase for Customer Service
Engage, automate, and resolve customer issues better
AppBase for Low-Code Apps
Quickly build enterprise-grade apps just how you need them
