by Tibor Vass | Mar 26, 2024 | Automation, Blog, CRM, Customer Service, DCM, HyperAutomation
Business Process Automation is a good thing, and not just to generate efficiency for your company but it is demanded / expected by your customers as well. Is that right? Hmmm, not always. Back in 2022 a Gartner Survey revealed that “80% of Executives Think Automation...
by Tibor Vass | Jan 23, 2024 | Automation, Blog, Customer Service, Finance, Low-Code
Challenges in Pension Fund Management are embedded in almost every policy and procedure due to highly customized services and individual member requirements. Complexity of processes can decrease operational efficiency and harm the Customer Experience, but you can...
by Tibor Vass | Jan 4, 2024 | Automation, Blog, CRM, Customer Service, DCM, HyperAutomation
Business Intelligence (BI) systems are set of Tools, Strategies and Processes that enable companies to capture, process and analyze large volume of data (business information) and transform it into actionable insights to make strategic and tactical business decisions....
by m G | Sep 6, 2023 | Automation, Blog, Customer Service, Finance
The financial services industry is constantly evolving, with new regulations and technologies emerging all the time. This creates a challenge for financial services companies, which need to ensure their systems and processes are secure, compliant, and fraud resistant....
by m G | Aug 9, 2023 | Automation, Blog, Customer Service, HyperAutomation
Today’s customers expect a seamless and efficient experience across all touchpoints. Process automation can help businesses deliver on these expectations by automating repetitive tasks, improving accuracy, and reducing wait times. Here are three of the best...
by m G | Jun 6, 2023 | AI, Automation, Blog, Customer Service, HyperAutomation
In today’s digital age, businesses are constantly seeking innovative ways to improve customer service, reduce complaints, and enhance agent efficiencies. Traditional methods alone are no longer sufficient to keep pace with customer expectations. This is where...