by m G | Jun 27, 2023 | Automation, Blog
In the world of modern business, operational efficiency and effective customer relationship management (CRM) are critical factors for success. Both Operational CRM and Business Process Management (BPM) play crucial roles in streamlining operations, enhancing customer...
by m G | Jun 6, 2023 | AI, Automation, Blog, Customer Service, HyperAutomation
In today’s digital age, businesses are constantly seeking innovative ways to improve customer service, reduce complaints, and enhance agent efficiencies. Traditional methods alone are no longer sufficient to keep pace with customer expectations. This is where...
by m G | May 9, 2023 | Automation, Blog, Email
We live in unprecedented times where businesses struggle to meet ever-changing customer needs and hectic market circumstances. Are you tired of seeing your profit margin decrease each month? You are not alone. A lot of companies are facing similar challenges today....
by m G | May 3, 2023 | Automation, Blog
Process automation solutions are software applications that are built to automate business workflows and tasks. These solutions help businesses improve efficiency, accuracy, and productivity. There are many different types of process automation solutions available....
by m G | Apr 4, 2023 | Automation, Blog
Four easy steps to achieve better CX and more beneficial business outcomes with lower risk. In today’s fast-paced business world, productivity and efficiency are undoubtedly very important, but not everything. Customer and Employee experiences (CX & EX) are...
by m G | Oct 19, 2022 | Automation, Blog
Business Process Management (BPM) and Robotic Process Automation (RPA), two popular concepts whose definitions and scope have overlapped for years. In today’s software space the alphabet soup of new technologies and processes has cooked up a new term, Digital Process...
