Eccentex Blog
The latest from EccentexTaking advantage of the Genesys agent desktop
The customer service experience should be smooth and painless. Agents need to move through their work efficiently, with as few unnecessary...
Why Developing an MVP Should Be Done With Low-Code No-Code
In today’s business world, speed is critical. And getting applications up and running as quickly as possible by deploying a minimum viable product...
Low-Code, No-Code, and Traditional Development — What’s the Difference?
There’s a lot to consider when deciding which style of software development is the right choice for your business needs. Some organizations are...
2022 Low Code Predictions: Reflections of a Shifting Digital Landscape
In today’s world, increasingly more organizations are opting for customer service platforms that optimize their channel of customer communication...
Build vs Buy software decisions in the world of Digital Transformation
Are you considering a build-vs-buy decision for your SaaS software platform needs? If the answer is YES, we would like to offer simple four key...
DeFi: How blockchain will affect customer service solutions in Financial Services
When it first came into popular use a few years ago, the term “the blockchain” seemed like a buzzword that had something to do with Bitcoin, and it...
Citizen Experience and Customer Service
One of the many lessons taught by the Covid crisis in 2020 was that government agencies needed to deliver excellent consumer experiences to...
Social Commerce and Customer Service
As the landscape of the internet and e-commerce changes, the term social commerce has taken on new meanings. And it’s a term that deserves our...
Eccentex Hires John Cunningham To Drive Growth In Energy And Utilities
LOS ANGELES, Calif. – June 21, 2021 – Eccentex, a leading low-code platform and omnichannel software company, announced today the appointment of...