by Tibor Vass | Aug 7, 2024 | Automation, Blog, Customer Service, Energy & Utilities, Finance, Genesys, Government, HyperAutomation, Low-Code, News, Retail
3 Steps Survival Guide to Recession for Customer Service Leaders Recession is a period of general economic decline that is typically characterized by three early signs: 1. Increased unemployment rate 2. Declining housing market 3. Drop in the stock market When these...
by Tibor Vass | Apr 21, 2024 | Automation, Blog, CRM, Customer Service, DCM, HyperAutomation
Inflation can pose significant challenges to businesses, affecting everything from consumer spending to operational costs. In such an economic environment, digital transformation becomes not just a strategic choice but a necessity for survival and growth. However,...
by Tibor Vass | Mar 26, 2024 | Automation, Blog, CRM, Customer Service, DCM, HyperAutomation
Business Process Automation is a good thing, and not just to generate efficiency for your company but it is demanded / expected by your customers as well. Is that right? Hmmm, not always. Back in 2022 a Gartner Survey revealed that “80% of Executives Think Automation...
by Tibor Vass | Feb 3, 2024 | News
LOS ANGELES, CA, USA, February 3, 2024 /EINPresswire.com/ — Today Eccentex releases a new version of HyperAutomation Cloud with innovative features that improves efficiency, agility and customer satisfaction. This outstanding achievement reflects the...
by Tibor Vass | Jan 23, 2024 | News
LOS ANGELES, CA, USA, January 23, 2024 /EINPresswire.com/ — Eccentex, a leader in Low-Code/No-Code development platforms and Case Management solution, proudly announces a substantial milestone with a remarkable 42% growth in recurring revenue. This outstanding...
