by m G | Mar 17, 2022 | Blog, Genesys
The customer service experience should be smooth and painless. Agents need to move through their work efficiently, with as few unnecessary interruptions as possible. Ideally, an agent should be able to solve the problem in front of them quickly and easily. That’s the...
by m G | Mar 3, 2022 | Blog, Low-Code
In today’s business world, speed is critical. And getting applications up and running as quickly as possible by deploying a minimum viable product (MVP) provides a definite advantage. To maximize the deployment speed of MVPs, smart startup leaders are leveraging...
by m G | Feb 1, 2022 | Blog, Low-Code
There’s a lot to consider when deciding which style of software development is the right choice for your business needs. Some organizations are well-equipped with IT and coders ready to develop any applications necessary, while others are not. Cost of labor,...
by m G | Dec 29, 2021 | Blog, Low-Code
In today’s world, increasingly more organizations are opting for customer service platforms that optimize their channel of customer communication delivery. Being digital-first has become an essential part of ensuring business continuity but with that comes the...
by m G | Oct 22, 2021 | Blog, Purchasing
Are you considering a build-vs-buy decision for your SaaS software platform needs? If the answer is YES, we would like to offer simple four key factors to make your decision easier. Read on! Factor One: Control! Control has always been a top factor in making a...
