by m G | May 17, 2023 | News
LOS ANGELES, Calif. – May 17, 2023 – Eccentex, a leading provider of intelligent automation solutions, is pleased to announce the successful closure of a transformative deal with New Zealand’s largest telecommunication provider. As part of the agreement,...
by m G | May 9, 2023 | Automation, Blog, Email
We live in unprecedented times where businesses struggle to meet ever-changing customer needs and hectic market circumstances. Are you tired of seeing your profit margin decrease each month? You are not alone. A lot of companies are facing similar challenges today....
by m G | May 3, 2023 | Automation, Blog
Process automation solutions are software applications that are built to automate business workflows and tasks. These solutions help businesses improve efficiency, accuracy, and productivity. There are many different types of process automation solutions available....
by m G | Apr 19, 2023 | AI, Blog, DCM
Artificial Intelligence (AI) has emerged as a promising technology that can transform how case management is conducted. With its advanced algorithms, machine learning capabilities, and natural language processing, AI can help case managers in various ways, such as:...
by m G | Apr 4, 2023 | Automation, Blog
Four easy steps to achieve better CX and more beneficial business outcomes with lower risk. In today’s fast-paced business world, productivity and efficiency are undoubtedly very important, but not everything. Customer and Employee experiences (CX & EX) are...
