by Marketing Team | Apr 18, 2022 | Blog, Purchasing
When considering options for enterprise software solutions, the Total Cost of Ownership emerges as a critical factor, especially in today’s rapidly changing business environment. The concept of Total Cost of Ownership was popularized by business analysts in the 1990s...
by Marketing Team | Mar 25, 2022 | Blog, Customer Service
In business, we can only improve what we measure. And in the customer service field, metrics can hold vast importance. Customers expect to receive excellent customer service. If they’re unhappy, they’ll take their business elsewhere. Perhaps worse, they’ll post...
