LOS ANGELES, March 31, 2015 /PRNewswire/ — Eccentex Corporation, a leading provider of software-as-a-service (SaaS) and BPM platform-as-a-service (PaaS) applications for Dynamic Case Management (DCM), today announced it has been positioned by Gartner, Inc. in the Visionaries quadrant of the “Magic Quadrant for BPM-Platform-Based Case Management Frameworks.”
Gartner’s Magic Quadrant positions players in major technology markets. According to the report, “In this Magic Quadrant analysis, we specifically evaluated the architectural elements of the CMF, the breadth and depth of business domain functionality included, and the interrelationship between the framework and its dependent execution environment.”
This report evaluated Eccentex’s Dynamic Case Management Framework 2.0, and its MyCaseRecords solution. Gartner noted, “Visionaries align with Gartner’s view of how a market will evolve, but they can have fewer proven capabilities and customers to demonstrate delivery against that vision. For vendors and customers, Visionaries often are seen as higher risk/higher reward. They often introduce new technology, services or business models, but may need to build financial strength, service and support, and sales and distribution channels.
Gartner’s criteria for completeness of vision includes business model, innovation, and market understanding, which aligns with Eccentex’s business strategy, as well as marketing strategy, sales strategy, offering (product) strategy, vertical/industry strategy and geographic strategy. The criteria for ability to execute includes product or service, overall viability, sales execution/pricing, market responsiveness/record, marketing execution, customer experience, and operations.
“We are honored to be included in Gartner’s ‘visionaries’ quadrant and view this recognition as validation of our mission to enable customers to improve business performance through cloud-based technology,” said Alex Stein, Founder and Chief Strategy Officer for Eccentex. “By continuing to innovate and provide flexible solutions across industries, we will further enhance our market position.”
Eccentex offers public and private sector organizations cloud-based case management platforms to deploy customizable, on-demand (SaaS) dynamic case management (DCM) applications. The company’s AppBase (PaaS in the cloud), AppTemplates and AppLibrary solutions give enterprises the flexibility and scalability they require for virtually any case management need. Eccentex is revolutionizing the way customer, knowledge worker and management expectations are being met by delivering better results through universal access to execute tasks when, where and how they are needed to achieve customer satisfaction, while maintaining corporate governance and compliance requirements.
Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Gartner, Magic Quadrant for BPM-Platform-Based Case Management Frameworks, Janelle B. Hill, Kenneth Chin, Rob Dunie, 12 March 2015