Low-Code Platform for Case Management

Simple journeys. Complex journeys. And everything in between.
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So what brings you here today?

Engage, automate, and resolve customer issues better

AppBase for Customer Service

Quickly build enterprise-grade apps just how you need them

AppBase for Low-Code Apps

Looking for a great return on investment?

$3 million

savings after the first year of production

200 agents

reduction in the contact center workforce within the first year


drop in complaint tickets within the first year


reduction in contact center costs 

Do you need an enterprise-grade app in 90 days? Our low-code platform connects teams, functions and systems across your organization. Impress customers and delight employees.

Customer-centric apps

Capture all data, journeys, processes, and events about your customer and use them to drive positive outcomes with exceptional customer experience.

Case-centric apps

Orchestrate consistent and accurate resolutions every time with cases that can adapt to diverse and unpredictable situations.

Asset-centric apps

Remove data silos and get accurate and complete information about your assets, products, people, and workflows associated with them.

Recognized visionaries

Magic Quadrant for BPM-Platform-Based Case Management Frameworks

Forrester Wave™ Cloud-Based Dynamic Case Management

Platform as a Service: Definition, Taxonomy and Vendor Landscape, 2019

Ready for the next step?

Read a case study

Start a free trial

Contact our sales team

Modernize your customer service

Extend service beyond the contact center and scale by connecting people, functions and systems

Modernize your back-office

Deliver enterprise-grade apps quickly and accelerate innovation, increase agility and improve productivity

Customer Stories


Customer Service

A large consumer loan company reduced their call center by 210 FTEs and saved over $3 million.

Customer Stories


Case Management

See how FairWay Resolution used AppBase to deliver digital transformation during a pandemic.



See how Genesys and Eccentex provide personalized solutions to complex issues, even if the journey goes beyond the contact center.